Is this Rochester hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Rochester hotel have a swimming pool?

No, this Rochester hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Rochester hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Rochester hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rochester hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Rochester hotel?

Based on the information reported by the owner or manager, the Rochester hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Rochester hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel on Monroe, BW Signature Collection | Hotel in Rochester

Name: Hotel on Monroe, BW Signature Collection
Address: Rochester, New York, United States, US
Price range: Prices for upcoming dates start at $106 per night
Rating: 8.2

8.2 (383 Reviews) | 1 Bathroom

Rochester Hotel | Hotel on Monroe, BW Signature Collection

Hotel in Rochester

Suburban hotel in Rochester with free parking
This smoke-free hotel features a snack bar/deli, a coffee shop/cafe, and free self parking. WiFi in public areas is free.
Hotel on Monroe, BW Signature Collection offers 23 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

This Rochester hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Facility Overview

Bathrooms

Shampoo

Bathrobes

Designer toiletries

Private bathroom

Hydromassage showerhead

Hair dryer

Towels

Toilet paper

Shower

Soap

Bedroom

Egyptian cotton sheets

Pillow-top mattress

Blackout drapes/curtains

Heating (climate-controlled)

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Connecting rooms available

Soundproofing

Slippers

Individually furnished

Laptop-friendly workspace

Mobile key entry

Free local calls

Desk

Electrical adapters/chargers

Free newspapers

Restaurant dining guide

Desk chair

Access via exterior corridors

Free long-distance calls

Individually decorated

Window screens

Phone

Breakfast

1 coffee shop/cafe

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Upper floors accessible by stairs only

Wheelchair-accessible parking

This property does not have elevators

Entertainment

Satellite channels

42-inch flat-screen TV

Premium channels

Streaming services

General

English

Smoke-free property

Games

Guest Services

Snack bar/deli

Soundproofed rooms

Virtual front desk

Daily housekeeping

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free wired internet

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 45 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 45 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges mobile payment options include: apple pay noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and mobile payments; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Amy

Dec 7, 2025 03:06:07 AM

Review Score: 6

Summary: The check in process was weird as they never texted me the code to collect my room key upon check-in. Additionally, the rooms are small, there were crack tiles in the bathroom, and they use single use plastic cups.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Non Smoking Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen) Room Size: m² 1 King Bed	General Kitchen, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Double Beds, Accessible, Non Smoking Room Size: m² 2 Double Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 Queen Bed, Accessible, Non Smoking Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Double Beds, Non Smoking Room Size: m² 2 Double Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2