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Hotel Mary Carmen | Hotel in Cozumel

| 8.6 (443 Reviews) |  4 Bathrooms  16 Guests
Colonia Centro Hotel | Hotel Mary Carmen

Hotel in Colonia Centro, Cozumel

Located steps away from the sea in Cozumel, Hotel Mary Carmen features free Wi-Fi access, a 24-hour front desk and a shared lounge for guests to relax. The air-conditioned rooms at Hotel Mary Carmen include a TV, a safety deposit box, and a private bathroom which has a shower and towels. The central market is located a 5-minute walk away, guests can also find restaurants and bars within 984 feet. Playa Azul beach is 5 minutes away by car and Playa del Carmen is within a 45-minute drive. Cozumel International Airport is just 1.9 mi from the hotel.

Hotel Mary Carmen is located in Cozumel.

This 29 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Kitchen, Air Conditioner, Oceanfront, and several others. This is a 3 star rated property and has over 443 reviews with the average score of 8.6 . Coming to Cozumel and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 29 Bedrooms Hotel if you want to learn more about this place in Cozumel. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Mary Carmen in Cozumel is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Mary Carmen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Sports/Activities
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Kitchen
  • Shared kitchen
Activities
  • Snorkeling
  • Diving
  • Fishing
  • Cycling
General
  • Non-smoking rooms
  • Air conditioning
  • Family rooms
  • Facilities for disabled guests
  • Smoke-free property
  • Wifi in all areas
  • Safe
Guest Services
  • Daily housekeeping
  • Baggage storage
  • Concierge
  • Laundry
  • Vending machine (snacks)
  • Fax/Photocopying
  • 24-hour front desk
  • Tour desk
  • Vending machine (drinks)
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Sun deck
  • Picnic area
  • Garden
  • Terrace
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • CCTV outside property
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please note payment via credit card is only possible on-site, please note that the triple room and the superior studio are located on the 2nd floor and accessible via stairs.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 003 025 002759/2026

Reviews

Value for money:
8.86
Location:
9.58
Staff:
9.07
Facilities:
8.44
Comfort:
8.76
Cleanliness:
8.79
Thomas
Oct 1, 2026 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Front Desk employee Jose did a great job. He was very friendly and he provided me with the treatment I expected when coming to Mexico where the best customer service is ALWAYS. He checked me in quickly, timely and ahead of schedule. The room was comfortable, the A/C worked well and there were plenty of clean bedding.
Negative: 1. I requested a one bed room at a higher higher room rate as I like the extra room and I was willing to pay. Instead, I received a two bed room, which was a lower price. I received the lower priced 2 bed room, but paid the higher price for the larger bed room. 2. The television did not work. I did not call the staff as you will see #3. 3. I returned to the hotel near 11pm from a night of fun, which I had. When returning to the hotel in a great mood, the door was locked, which was ok. But I was met by a female, night audit I assume, who was rude to me and stole my good mood.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 25 m2
2 Full bed(s) Bed
Double Room

Bathroom

Free toiletries, Shampoo, Bath or shower, Body soap, Private bathroom, Towels, Walk-in shower, Toilet paper, Toilet, Shower

General

Safety deposit box, Air conditioning, Fan, Trash cans, Key access, Tile/marble floor, Mosquito net

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV

Bedroom

Linens, Wardrobe or closet

Accessibility

Raised toilet, Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Triple Room
Room Type: Triple
Room Size: 25 m2
3 Full bed(s) Bed
Triple Room

Bathroom

Free toiletries, Shampoo, Bath or shower, Body soap, Private bathroom, Towels, Walk-in shower, Toilet paper, Toilet, Shower

General

Safety deposit box, Air conditioning, Fan, Trash cans, Key access, Tile/marble floor, Mosquito net

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV

Bedroom

Linens, Wardrobe or closet

Accessibility

Raised toilet, Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Superior Studio
Room Type: Studio
Room Size: 25 m2
2 Full bed(s) Bed
Superior Studio

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shampoo, Bath or shower, Body soap, Private bathroom, Towels, Walk-in shower, Toilet paper, Toilet, Shower

General

Safety deposit box, Air conditioning, Tile/marble floor, Iron, Fan, Trash cans, Ironing facilities, Key access, Private entrance, Mosquito net

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV

Kitchen

Oven, Kitchen, Coffee machine, Kitchenette, Microwave, Refrigerator, Kitchenware, Toaster

View

View, Landmark view

Bedroom

Linens, Wardrobe or closet

Accessibility

Raised toilet, Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Economy Double Room
Room Type: Double
Room Size: 13 m2
1 Full bed(s) Bed
Economy Double Room

Bathroom

Free toiletries, Shampoo, Bath or shower, Body soap, Private bathroom, Towels, Walk-in shower, Toilet paper, Toilet, Shower

General

Safety deposit box, Air conditioning, Fan, Trash cans, Key access, Private entrance, Tile/marble floor, Mosquito net

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV

Bedroom

Linens

Accessibility

Raised toilet, Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel Mary Carmen starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Hotel Mary Carmen does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Mary Carmen starts from $44 per night with includes Wheelchair Accessible, Ocean View, Balcony/Terrace, Guest Services, Internet, Kitchen, Air Conditioner, Oceanfront, Accessibility, Security/Safety, Sports/Activities, Child Friendly, Laundry, View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Mary Carmen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Mary Carmen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.