Holiday Inn Hotel and Suites Richmond West End by IHG | Hotel in Richmond

| 8.8 (448 Reviews) |  1 Bathroom
Henrico Hotel | Holiday Inn Hotel and Suites Richmond West End by IHG

Hotel in Henrico, Richmond

Suburban hotel with a fitness center and a 24-hour business center
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
Holiday Inn Hotel and Suites Richmond West End by IHG offers 190 accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 6:00 am minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 10.00 to 14.00 for adults, and usd 7.00 to 7.00 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

paul
Dec 15, 2025 01:50:01 AM
Review Score:   6
Summary: The room was clean and staff were great. The 2 elevators in the lobby didn’t work so we either had to have staff take us up the service elevator or walk up 5 flights of steps. I would have expected they would have had an elevator service company bypass the key card scanner to make the elevator function.
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