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El Paraiso Hotel Tulum | Hotel in Tulum

| 9.2 (169 Reviews) |  1 Bathroom
Playa Paraiso Hotel | El Paraiso Hotel Tulum

Hotel in Playa Paraiso, Tulum

Spend the day catching some rays at El Paraiso Hotel Tulum's private white sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Change of towels is available on request.
El Paraiso Hotel Tulum offers 15 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Balcony/Terrace
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Soap
  • Shampoo
  • Private bathroom
  • Towels
  • Rainfall showerhead
  • Designer toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Guidebooks/recommendations
  • Recycling
  • Bulk dispenser for toiletries
  • Iron/ironing board (on request)
  • Desk
  • Safe
  • Local maps
  • Individually furnished
  • Window screens
  • In-room massage
  • Individually decorated
  • Blackout drapes/curtains
  • Down comforter
  • Air conditioning
  • Bed sheets
  • Premium bedding
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Free cooked-to-order breakfast available daily 8:00 AM–10:00 AM
  • 1 beach bar and 1 bar
  • Coffee/tea in common area(s)
  • Minibar
  • Champagne service
  • Free bottled water
  • Mini-fridge
Parking
  • Free secured, uncovered self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in room
Activities
  • Swimming
  • Motor boating
  • Scooter/moped rentals
  • Fishing
  • Ecotours
  • Snorkeling
  • Beach volleyball
  • Free bicycle rentals
  • Volleyball
  • Free beach club
  • Designer stores
  • Bike parking
  • Bicycle tour information
  • 2 outdoor pools
  • Full-service spa
  • Foosball table
General
  • Water dispenser
  • Gift shop/newsstand
  • Spanish
  • English
  • Local culture & ecosystem education
  • Vegan dining options
  • Locally-owned & organized tours & activities
  • Books
  • Water dispenser
  • Romance packages available
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Mosquito nets
  • Beach towels
  • Games
  • Shared microwave
  • Designated smoking areas
Guest Services
  • Mini-fridge
  • Snack bar/deli
  • Beach toys
  • Art supplies
  • 2 outdoor pools
  • Pool toys
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Change of towels (on request)
  • Concierge services
  • Front desk (limited hours)
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Garden
  • Outdoor furniture
  • Beach umbrellas
  • Private beachfront location
  • Beach loungers
  • Pool umbrellas
  • Balcony or patio
Spa
  • Spa open daily
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - Swedish
  • Massage - sports

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 7:30 pm early check-in subject to availability contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. kids stay free! up to 2 children 4 years old and younger stay free when using existing bedding. children may not be eligible for complimentary breakfast.
Payment Policy
Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, and window guards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Sandra
Jul 7, 2026 07:24:49 AM
Review Score:   10
Summary: The Hotel is located in Jaguar park. It’s close to the Archaeological ruins, and Tulum’s downtown. I recommend to rent a car. Be aware of Guardia Nacional. Every time you drive through the entrance point, they will ask evidence of your hotel. And they can be annoying. They can deny the entrance to your hotel. Also, because it’s a park you are to supposed to pay daily entrance. But in the hotel they are very helpful with this matter. It’s preferable to visit in times when there is no sargazo ( seaweeds). The food in the restaurant is delicious!!! We enjoyed our stay. We are looking forward to visit again , but this time without sargazo.
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Room Arrangement

Room Info Facilities
Exclusive Bungalow, Multiple Beds, Non Smoking, Sea View
Room Size: 961 square feet m2
3 King Bed and Twin Sofa Beds
Exclusive Bungalow, Multiple Beds, Non Smoking, Sea View

General

Square meters - 89, Square feet - 961, Separate dining area, Number of living rooms 1, Access via exterior corridors, Coffee/tea maker, Cookware, dishware, and utensils, Espresso maker, Sea view, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Noise-free rooms not guaranteed, Electric kettle, Laptop-friendly workspace, Ping - 26.9, Location - ground floor, Dining table, Bed count minimum 3, Bed count maximum 3
Deluxe Double Room
Room Size: 534 square feet m2
2 Double Beds
Deluxe Double Room

General

Square meters - 49.6, Square feet - 534, Sea view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Noise-free rooms not guaranteed, Electric kettle, Free tea bags/instant coffee, Laptop-friendly workspace, Ping - 15.0, Location - top floor, Swim-up room access (shared pool), Bed count minimum 2, Bed count maximum 2
Luxury Double Room
Room Size: 534 square feet m2
1 King Bed
Luxury Double Room

General

Square meters - 50, Square feet - 534, Sea view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Noise-free rooms not guaranteed, Electric kettle, Free tea bags/instant coffee, Laptop-friendly workspace, Ping - 15, Location - ground floor, Swim-up room access (shared pool), Bed count minimum 1, Bed count maximum 1
Deluxe Suite, 2 Queen Beds
Room Size: 391 square feet m2
2 Queen Beds
Deluxe Suite, 2 Queen Beds

General

Square meters - 36.3, Square feet - 391, Coffee/tea maker, Espresso maker, Garden view, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Electric kettle, Laptop-friendly workspace, Ping - 11.0, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 King Bed with Sofa bed
Room Size: 388 square feet m2
2 King Bed and Large Twin Sofa Bed
Deluxe Suite, 1 King Bed with Sofa bed

General

Square meters - 36, Square feet - 388, Coffee/tea maker, Espresso maker, Garden view, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Electric kettle, Laptop-friendly workspace, Ping - 10.90, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Queen Beds
Room Size: 249 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds

General

Square meters - 23, Square feet - 249, Ceiling fan, Garden view, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Noise-free rooms not guaranteed, Electric kettle, Free tea bags/instant coffee, Ping - 7.0, Bed count minimum 2, Bed count maximum 2, Extra bed count 0

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this El Paraiso Hotel Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the El Paraiso Hotel Tulum starts from $127 per night with includes Laundry, Designated Smoking Area, View, Bedding/Linens, Wellness Facilities, Spa, Bar, Guest Services, Entertainment, Parking, Balcony/Terrace, Toiletries, Child Friendly, Internet, Air Conditioner, Sports/Activities, Restaurant, Breakfast, Kitchen, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the El Paraiso Hotel Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the El Paraiso Hotel Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.