Comfort Inn & Suites Knoxville West | Hotel in Knoxville

7.6 (1004 Reviews) |  1 Bathroom
Ashley Oaks Hotel | Comfort Inn & Suites Knoxville West

Hotel in Ashley Oaks, Knoxville

A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Free toiletries
  • Towels
  • Hair dryer
  • Private bathroom
Bedroom
  • Premium bedding
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Iron/ironing board
  • Desk
  • Free local calls
  • Free long-distance calls
  • Connecting rooms available
Breakfast
  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
  • Free reception (select days)
  • Microwave
  • Coffee/tea maker
  • Refrigerator
Parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
Accessibility
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Handrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Elevator
  • Wheelchair-accessible public washroom
  • Braille signage
  • Wheelchair-accessible path to elevator
  • Visual fire alarm
Activities
  • Zoo
  • Outlet shopping
  • Theme parks
  • Seasonal outdoor pool
  • Fitness center
Entertainment
  • TV
  • Cable channels
  • Premium channels
General
  • Computer station
  • Meeting rooms
  • 24-hour business center
  • Banquet hall
  • Vending machine
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • English
  • TV in lobby
  • Fireplace in lobby
Guest Services
  • Seasonal outdoor pool
  • Refrigerator
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Free cribs/infant beds
  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!
Payment Policy
Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)

Reviews

JAMES
Sep 12, 2026 11:18:58 PM
Review Score:   8
Summary: Hotel is convenient to shopping and well priced. Exterior was neat and clean. Staff was super nice and accommodating. Room, linens and bathroom were clean. However, the carpet and furniture in the hallways and lounge area were EXTREMELY dirty and need to be replaced. Elevator was dirty. Common areas and lobby need cleaning/updating. This is an older hotel so some age and wear is to be expected, but the carpet was unacceptable. This was our second time staying here. We come to Knoxville twice a year and we will probably stay elsewhere next time.
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Room Arrangement

Room Info Facilities
Standard Room, 2 Queen Beds, Non Smoking
Room Size: 323 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking

General

Ping - 9, Outdoor spaces not available, Square meters - 30, Square feet - 323, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed with Sofa bed, Non Smoking
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Non Smoking

General

Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible, Non Smoking
Room Size: m2
1 King Bed
Room, 1 King Bed, Accessible, Non Smoking

General

Lowered electrical outlets in bathroom, Grab bar - in shower, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Hand-held showerhead, Grab bar - near toilet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed, Non Smoking
Room Size: 323 square feet m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking

General

Ping - 9, Square meters - 30, Wheelchair-width doorways, Square feet - 323, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Lowered peephole/view port in door
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)
Room Size: 50 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

General

Square feet - 50, Ping - 1, Square meters - 5, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Ashley Oaks hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Ashley Oaks hotel starts from $97 per night with includes Guest Services, Air Conditioner, Parking, Pool, Wheelchair Accessible, Wellness Facilities, Child Friendly, TV, Breakfast, Internet, Kitchen, Laundry, Accessibility, Bedding/Linens, Toiletries, Security/Safety, Business Services, Fireplace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ashley Oaks hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Ashley Oaks hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.