Best Western Helena/Capitol Hotel | Hotel in Helena

8.4 (1005 Reviews) |  1 Bathroom
Helena Hotel | Best Western Helena/Capitol Hotel

Hotel in Helena

Along with a casino, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Housekeeping is available on request.
Best Western Helena/Capitol Hotel offers 106 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Soap
  • Towels
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Hair dryer
  • Private bathroom
  • Designer toiletries
Bedroom
  • Blackout drapes/curtains
  • Air conditioning
  • Bed sheets
  • Heating
  • LED light bulbs
  • Phone
  • Window screens
  • Recycling
  • Iron/ironing board
  • Guidebooks/recommendations
  • Desk chair
  • Desk
  • Restaurant dining guide
  • Free local calls
  • Laptop-friendly workspace
  • Free newspapers
  • Soundproofing
Breakfast
  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10-30 for adults and USD 10-30 for children
  • Coffee/tea in common area(s)
  • 1 bar
  • 1 restaurant
  • Coffee/tea maker
Parking
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • Elevator door width (inches): 37
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Braille signage
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Ecotours
  • Downhill skiing
  • Casino
  • Horse riding
  • Segway rentals/tours
  • Rafting
  • Ski equipment rentals
  • Snowshoeing
  • Skiing lessons
  • Boat tours
  • Outlet shopping
  • Snow tubing
  • Hiking/biking trails
  • Bicycle rentals
  • Rock climbing
  • Snowboarding
  • Sledding
  • Skiing
  • Mountain biking
  • Golf lessons
  • Kayaking
  • Golfing
  • Fishing
  • Water skiing
  • Snowmobiling
  • Cross-country skiing
  • Hot springs
Entertainment
  • Cable channels
  • 43-inch flat-screen TV
  • Premium channels
General
  • Meeting rooms
  • Computer station
  • Banquet hall
  • Free newspapers in lobby
  • Elevator
  • Water dispenser
  • Vending machine
  • ATM/banking services
  • English
  • Renovated entire property - August 2024
  • At least 80% lighting from LEDs
  • No plastic drinking straws
  • Local culture & ecosystem education
  • Water dispenser
  • TV in lobby
  • Casino
  • Smoke-free property
  • No plastic coffee stirrers
Guest Services
  • Soundproofed rooms
  • Laundry facilities
  • Concierge services
  • Change of towels (on request)
  • Dry cleaning service
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Wedding services
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 2:00 am early check-in fee: usd 20.00 early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for usd 10.0 per night.
Payment Policy
Fee for full breakfast: approximately usd 10 to 30 for adults, and usd 10 to 30 for children pet fee: usd 25.00 per pet, per day service animals are exempt from fees early check-in fee: usd 20.00 (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 25.00 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Harshini
Aug 25, 2026 08:11:38 PM
Review Score:   10
Summary: Excellent Hotel and this is my second time. All staff are great and a clean /neat facility. The breakfast could be better though. At least add some meat to the menu. The staff at the breakfast could be professional and not be loud and discuss their personal stuff when clients are eating or at the breakfast venue. There is one heavily pregnant lady (second pregnancy, closer to the previous pregnancy...also had salmonella food poisoning in dog food via Jalapenos.....this is all the discussion that was going on loudly while the breakfast was in session and clients were eating...). Please re-train these staff serving at the Breakfast sessions. Other staff are all great and very professional and helpful especially the front desk staff are exceptional.
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Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)
Room Size: 480 square feet m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

General

Square feet - 480, Kitchenette, Shower/tub combination, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Square meters - 45, Bed count maximum 1
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building
Room Size: 240 square feet m2
2 Queen Beds

General

Shower/tub combination, Number of bedrooms - 1, Ping - 7, Microwave, Square feet - 240, Refrigerator, Bed count minimum 2, Square meters - 22, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)
Room Size: m2
2 Queen Beds
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

General

Shower/tub combination, Number of bedrooms - 1, Microwave, Refrigerator, Bed count minimum 2, Bed count maximum 2
Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Room Size: 460 square feet m2
3 Queen Beds
Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

General

Square meters - 43, Shower/tub combination, Number of bedrooms - 1, Microwave, Sofa bed, Ping - 13, Square feet - 460, Refrigerator, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave
Room Size: 253 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

General

Number of bedrooms - 1, Ping - 7, Square feet - 253, Microwave, Shower only, Refrigerator, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Room Size: m2
1 King Bed
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

General

Shower/tub combination, Number of bedrooms - 1, Microwave, Sofa bed, Refrigerator, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building
Room Size: 239 square feet m2
1 King Bed

General

Square feet - 239, Shower/tub combination, Number of bedrooms - 1, Ping - 7, Microwave, Refrigerator, Bed count minimum 1, Bed count maximum 1, Square meters - 22, Number of bathrooms - 1
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)
Room Size: 253 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

General

Number of bedrooms - 1, Ping - 7, Square feet - 253, Microwave, Shower only, Refrigerator, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Room Size: 208 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

General

Shower/tub combination, Ping - 6, Square meters - 19, Square feet - 208, Number of bedrooms - 1, Microwave, Refrigerator, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Room Size: 276 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

General

Ping - 8, Shower/tub combination, Number of bedrooms - 1, Square meters - 26, Refrigerator, Square feet - 276, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Best Western Helena/Capitol Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Best Western Helena/Capitol Hotel starts from $105 per night with includes Air Conditioner, Wheelchair Accessible, Security/Safety, Guest Services, Child Friendly, TV, Wellness Facilities, Restaurant, Bar, Toiletries, Kitchen, Accessibility, Business Services, Bedding/Linens, Entertainment, Heating, Internet, Parking, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Best Western Helena/Capitol Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Best Western Helena/Capitol Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.