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W Mexico City | Hotel in Mexico City

| 8.8 (1000 Reviews) |  1 Bathroom
Polanco Hotel | W Mexico City

Hotel in Polanco, Mexico City

2 restaurants, a full-service spa, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Housekeeping is available on request.
W Mexico City offers 237 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Towels
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Bedroom
  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Bed sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Desk
  • Water-efficient showers only
  • Iron/ironing board
  • Phone
  • Energy-saving switches
  • Recycling
  • Safe
Breakfast
  • 24-hour room service
  • 2 restaurants
  • 1 bar
  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 640 for adults and MXN 260 for children
  • Minibar
  • Coffee/tea maker
Parking
  • Valet parking on site (MXN 90 per night)
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Low-height door lock
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Visual alarms in hallways
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible fitness center
  • Grab bar near toilet
  • Elevator
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Lever door handles
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
Activities
  • Full-service spa
  • Hot tub
  • Bicycle rentals
  • Fitness center
  • Steam room
  • Sauna
Entertainment
  • Satellite channels
  • 30-inch TV
General
  • Meeting rooms - 9
  • Business center
Guest Services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Change of towels (on request)
  • Wedding services
  • Daily housekeeping
  • Laundry facilities
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning service
  • Concierge services
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: internet access (surcharge)
Outdoors
  • Terrace
  • Garden
Spa
  • Body scrubs
  • Massages
  • Body treatments
  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Massage/treatment rooms
  • Sauna
  • Couples treatment room(s)
  • Spa open daily

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately mxn 640 for adults and mxn 260 for children valet parking fee: mxn 90 per night pet fee: mxn 550 per pet, per stay plus mxn 1350 one-time cleaning fee late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of mxn 550 per pet, per stay, plus a one-time cleaning fee of mxn 1350 welcoming dogs and cats only 1 total (up to 44 lbs per pet)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property uses some solar energy

Reviews

Brent
Oct 8, 2026 06:37:41 AM
Review Score:   10
Summary: Very attentive staff, great location and comfortable room and bed. Right in the heart of Polanco, the nicest area of Mexico City, with lots of great dining, and only a short Uber to Centro to visit the Cathedral and other beautiful architecture. Overall great stay.
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Room Arrangement

Room Info Facilities
Superior Room, 2 Queen Beds, City View
Room Size: 388 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds, City View

General

Square meters - 36, Square feet - 388, City view, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Pets not allowed, Ping - 11, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed, City View
Room Size: 388 square feet m2
1 King Bed
Superior Room, 1 King Bed, City View

General

Square meters - 36, Square feet - 388, City view, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Pets not allowed, Ping - 11, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, City View
Room Size: 388 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View

General

Square meters - 36, Square feet - 388, City view, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Pets not allowed, Ping - 10.90, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, City View
Room Size: 387 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, City View

General

Square meters - 36, Square feet - 387, City view, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Pets not allowed, Ping - 11, Bed count minimum 2, Bed count maximum 2
Premier Suite, 1 Bedroom, City View, Corner
Room Size: 506 square feet m2
1 King Bed
Premier Suite, 1 Bedroom, City View, Corner

General

Square meters - 47, Square feet - 506, City view, Number of bathrooms - 1, Shower/tub combination, Number of bedrooms - 1, Pets not allowed, Ping - 14, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, City View, Corner (urban)
Room Size: 538 square feet m2
1 King Bed
Suite, 1 Bedroom, City View, Corner (urban)

General

Square meters - 50, Square feet - 538, City view, Number of bathrooms - 1, Separate bathtub and shower, Number of bedrooms - 1, Pets not allowed, Ping - 15.12, Bed count minimum 1, Bed count maximum 1
Premier Room, 1 King Bed, City View
Room Size: 388 square feet m2
1 King Bed
Premier Room, 1 King Bed, City View

General

Square meters - 36, Square feet - 388, City view, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Pets not allowed, Ping - 11, Bed count minimum 1, Bed count maximum 1
Premier Room, 2 Queen Beds, City View
Room Size: 388 square feet m2
2 Queen Beds
Premier Room, 2 Queen Beds, City View

General

Square meters - 36, Square feet - 388, City view, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Pets not allowed, Ping - 11, Bed count minimum 2, Bed count maximum 2
Penthouse, 1 King Bed with Sofa bed, City View
Room Size: 678 square feet m2
2 King Bed and Double Sofa Bed
Penthouse, 1 King Bed with Sofa bed, City View

General

Square meters - 63, Square feet - 678, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Pets not allowed, Ping - 19, Bed count minimum 2, Bed count maximum 2
Penthouse, 1 King Bed, City View
Room Size: 388 square feet m2
1 King Bed
Penthouse, 1 King Bed, City View

General

Square meters - 36, Square feet - 388, City view, Shower only, Number of bedrooms - 1, Pets not allowed, Ping - 11, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for W Mexico City starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this W Mexico City does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the W Mexico City starts from $496 per night with includes Spa, Toiletries, Wheelchair Accessible, Balcony/Terrace, Business Services, Bedding/Linens, Restaurant, Bar, Child Friendly, TV, Hot Tub, Internet, Kitchen, Parking, Accessibility, Guest Services, Breakfast, Laundry, Air Conditioner, Designated Smoking Area, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the W Mexico City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the W Mexico City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.